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Referrals and admissions

If you would like to make a referral for a planned, emergency or out of hours admission to one of our child and adolescent mental health services (CAMHS), our Psychiatric Intensive Care (PICU) service in Roehampton or Eldertree Lodge please contact our 24 hour referrals information line, Huntercombe Direct, on:

0330 660 5555

or email:

If you have a patient or resident you would like to refer to any of our other services, the referral can either be made directly to the relevant hospital or specialist centre or if you prefer you can still contact our Huntercombe Direct service, which is manned 24 hours per day, 365 days a year.

On receiving the referral information, our teams will either quickly undertake a clinical assessment of the paperwork provided or arrange to visit and meet with the patient or resident.

Following our assessment, we will either make the arrangements to admit the patient or resident or possibly offer alternative solutions if we don’t think we are the right people to help.

Further information about the referral process can be discussed with the team at the hospital or centre you are interested in referring to, or by calling our Huntercombe Direct team on 0330 660 5555.

For those services where we already have an agreement in place (e.g. as part of a Standard NHS Contract, Local Authority contract or other framework agreement), we will always follow the correct procedure for admission, in line with commissioner approval as set out in those relevant service conditions.

The Huntercombe Group currently also offer Access Assessments out-of-hours for referrals originating from the West Midlands, on behalf of NHS England.

Whilst some of our services are the preferred providers for some organisations, we are also happy to consider referrals from others.