We understand that arriving into one of our services can be a time of great anxiety and change for patients or residents and their families and we want to do what we can to reassure and support.
We also know that words such as recovery and rehabilitation do not work in all of our environments, but in every case, Huntercombe will enable and support people in reaching what is possible for them. This is at the heart of all we do.
Our values run through our organisation and are a core part of the delivery of our services:
We understand |
We understandWe listen, we learn, we respect and we care. Insight is fundamental to the way we shape our services and we know that each person's care needs to be different and appropriate for them |
We are innovative |
We are innovativeWe are creative, dynamic and flexible in our service delivery, our learning, and how we go about our business. Yet in everything we do, we take a measured approach |
Person first |
Person firstWe put those in our care first; they are at the heart of everything we do. We also recognise the commitment of our staff and stakeholders and the need to continually strengthen our relationships with our external partners |
Towards excellence |
Towards excellenceWe strive for excellence across our whole service, through our clinical expertise and within our care environments. Through good teamwork, we will always aim higher, are never complacent, and lead by example |
Reliable |
ReliableOurs is a name to be trusted. We deliver results through transparent service delivery and safety is paramount across all aspects of our business |
Accessible |
AccessibleWe offer accessible care pathways to meet geographical and specialist needs |
We work closely with the NHS, commissioning services and local authorities to improve and develop our services to meet health care needs both locally and nationally. Being a relatively small company we can quickly respond to the changing needs of the people we help.