At Cedar House, we pride ourselves on delivering an excellent standard of care and our personable approach. See what people say about their experience with us.

I was so touched by their compassion and commitment

I wanted to drop you a note to share some reflections after spending some coaching time with Jo and Michelle today…I found both Jo and Michelle to be the most incredible people to coach.

I was so touched by their compassion and commitment to Cedar, the patients and the staff.  Cedar have obviously been through a very traumatic time with Covid and it’s a testament to people like Jo and Michelle that people have been so well taken care of emotionally and physically over the past 10 weeks.  The levels of support and care provided to staff affected by the virus sounds outstanding and it will have made such a difference to the unit as a whole I am sure.

Coaching them today was a genuine privilege.

I am really grateful to everyone

Thank you for everyone’s hard work.  I understand that it must be very challenging at the moment especially.  But I am really grateful to everyone for their continued hard work.

He is doing so well

I am really grateful to all the staff who are coming in and putting themselves at risk to look after my son and others.  I wish I could come in and bring a gift of gratitude but that will have to wait until all of this has blown over.  People must be putting in so much work with my son as he is doing so well.

He is in such great spirits

I would like to say a massive thank you to all the staff who have been working with my son.  He is in such great spirits even with all this other stuff going on in the background.

Thank you to everyone at Cedar House

I would like to say a big thank you to everyone at Cedar House who have all worked hard with our son to get him to where he is now.  Cedar House has made him look around the corner to his future which is something he has not done in a long time.  It is so nice to be talking about his future moving closer to home.

I was really impressed

I was really impressed with the nurses on duty and with the ward manager, they were just finishing some cooking with him and he has had some great trips.  I had a delightful chat with him, the staff seemed to interact very warmly with him. He seems very well placed and Cedar seem to be doing a great job.

They are a credit to you

Afternoon Emma,  I just wanted to say that the staff I came across whilst I was waiting in reception were so kind and welcoming.  Both the reception staff and a number that walked past me asked me if I was OK and needed anything and asked if I would like a drink.  They are a credit to you and the Cedar team.

Everything seems really positive

He seems to be doing so much better at Cedar House than previously…Everything seems really positive from what I have seen…Since the first visit I am now looking forward to my visits with him and hope to come as often as I can.

I had such a nice day at the sports day and it was so nice to meet staff and other patients

The sports day was great

I really enjoy when Cedar has events, I always come to them. The sports day was great and now I am looking forward to Cedar’s Got Talent and the Summer fete…I had such a laugh.

I have every faith in the staff

It’s lovely to know that our son has some amazing staff that care for him, that really understand him, it is so reassuring.  I have every faith in the staff who work tirelessly to care for my son.

My son has come on leaps and bounds

My son has come on leaps and bounds since he came to Cedar House. I can only thank the staff for all of their hard work! They have got him to a good place, he knows where he stands with them and that is what he needs.

You really do an amazing job!

You all do a great job. You don’t realise how much hard work you all put in but you really do an amazing job! If someone said to me that he had to stay at Cedar House forever I would feel relieved as I know that he is safe there.

I think the staff are doing really well with him

My relative has had a good three days. He has had the best weekend in a long time. We had the best phone calls in a long time this weekend. I think the staff are doing really well with him at the moment in particular Theresa and Dan.

I think staff here work so hard for my son

I will continue to write praise letters each month as I think staff here work so hard for my son.  I like to send a letter each month so that everyone knows what a good job I think they are doing.  I will continue to work with Cedar House to get my son better.