At Frenchay Brain Injury Rehabilitation Centre, we pride ourselves on delivering an excellent standard of care and our personable approach. See what people say about their experience with us.

Keep doing what you do, you are all incredible

Thank you BIRU for being part of my journey,
for caring so tirelessly, for your patience and kindness, for enjoying my music, for supporting my family.  Mostly for treating me like the person I was and am becoming again. So keep doing what you do, you are all incredible.  Your friend.

 

I can’t thank you enough for taking care of him

To all the staff who have cared for my husband in BIRU over the last months…You have all been amazing!  Everyone who works at BIRU always shows such a huge amount of respect and understanding.  You are all so patient and calm even in the most trying of circumstances at times.  You have helped me to understand my husband’s difficulties and have been a great support for me as well as for him.  I really don’t ever think he’ll be in a place as well-run and as outstanding as BIRU… I can’t thank you enough for taking care of him and helping him move on.  Best wishes.

Thanks for the first class care

Please accept my sincere thanks for the first class care that my brother is receiving at BIRU.  The entire family have been continually impressed with the quality of care, assistance and rehabilitation that he has been given.

I fought for him to come here

You have all been my lifeline…It has been a long, difficult journey folks!  Nearly 12 months ago my dear husband fell, hit his head and then our lives changed. Our future, happy plans for travelling, everything came crashing down… Then he came to BIRU.  Oh how I fought for him to come here.  I had been told what a fantastic place it was and your reputation preceded you.  They were right.  He has come on so much…Thank you to everyone who sat with him when he was angry and upset.  Thank you to everyone who cared for him.

Walking into BIRU nearly every day felt like coming home.  Full of friends. People to lean on.  People who were there when I had my frequent breakdowns.  People I could laugh with!

You all deserve to be proud of yourselves.  You are professionals and I know from talking to many of you, that this the career paths you have chosen and you are obviously devoted to your jobs.

It will be a very sad day when we leave BIRU, but you will remain in my memory forever.

 

She exceeded all expectations

Thank you so much for the amazing care that my mum received, and than you to the whole team as well.  She made such incredible progress at BIRU and exceeded all expectations and it’s so good to see her back home at last. Thank you.

Thanks for everything

To each and every one of you that has contributed to my progress to this day when I’m going home. Thanks for everything.

The opportunities provided have been superb

Firstly I would like to thank team BIRU for making me feel welcome during my last placement. A special thank you to my mentors Susie and Jason who have been there for me every step of way and nagging moment! I would like to thank the admin team who have...

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Thank you and all your team for your support

I would like to explicitly thank you and all your team for your support in helping the Bristol system cope with the fallout from a major incident.

I understand that some of your clinicians gave up time on Friday evening and on Saturday to make sure that the admissions took place, and I have been impressed by the willingness of all to step up and do their bit to minimise the impact of the incident on safety and system stability.

Thanks to all the team

I just wanted to say I think you are all superstars for all your work this last weekend – thanks to all the team.

I cannot tell you how impressed I am with the unit

I cannot tell you how impressed I am with the unit and the professional way in which patients are admitted and cared for.  It is a complete eye opener for me.  I was highly impressed with everybody, the clinical psychologist, the physiotherapist, the occupational therapist, the speech and language therapist, everybody.

I appreciate all the care, compassion and dedication you have given my son

To all the staff, just a note to say how much I appreciate all the care, compassion and dedication you have given our son while he has been in hospital.  Without all your help he would not be where he is today.  Many thanks to you all,

You all rock!

I just wanted to express my thanks and appreciation for the wonderful treatment, care and love you have showed my sister.  You all rock!!

You really stand out and I thank you for all you have done

A massive thank you for your care and help during the past few months.  You all do a good job so keep up the good work!  Thank you especially to my Rehabilitation Assistants, you really stand out and I thank you for all you have done.  Thank you to the ladies on reception who always greeted my wife with a smile and sympathetic ear. I am now moving onto the next step of my journey so wish me luck!

The support has been fantastic

I cannot tell you how much I shall miss BIRU. The support has been fantastic and I cannot thank you enough!

Expertise of therapists is second to none.

My husband has been treated with extreme kindness and the expertise of the therapists is second to none. I have been impressed with how caring everyone has been and how enthusiastic.