At Huntercombe Hospital Cotswold Spa, we pride ourselves on delivering an excellent standard of care and our personable approach. See what people say about their experience with us.

Thank you for your dedication

You all worked so hard and never stopped believing in me.  Thank you for your dedication to helping me get back on my feet again!

I have never seen such an excellent high level of communication from nurses to families

Life seems much brighter now

Thank you for all your help in working through my anxiety and negative thoughts.  Life seems much brighter now and I cannot wait to get back to the big wide world.

The hospital has been amazing

Many thanks for all your help fighting anorexia. The hospital has been amazing keeping us updated and supporting our family to help us get through this.

I don’t want or need my anorexia anymore

Dear everyone at Cotswold Spa, Thank you so much for all the time and effort everyone has put into helping my recovery over the past few months.  When I was admitted I couldn’t see that there was a problem, but now I walk out of here I can see just how far I have come.  I never want to go back into hospital again and I’m so grateful that you have all helped me get to a place where I don’t want or need my anorexia anymore.

There is light at the end of this tunnel

Thank you to the staff and patients for all your support and encouragement. After many years I am now physically healthy which demonstrates that Anorexia does not have to rule me.  As for all the other patients you are incredible people.  Determination is key- there is light at the end of this tunnel. Thank you everyone.

I am and will be eternally grateful for as long as I live

I will never forget any single one of you.  You have all helped shape me as a person, I am and will be eternally grateful for as long as I live.  The effort, time and consideration towards me throughout my admission has been more than I could ever have asked for.  Please continue what your do so amazingly, you help so many others who are here who so desperately need your support.  I hope one day I will help others as much as you have helped me.  I will promise to keep fighting for however long it will take.  I will remember what you have all taught me and I know the only way to get through this is to face the demons head on.  I will pursue my dreams and be the neurologist (hopefully) I have always wanted to be since the beginning.  Goodbye Cotswold Spa.

Thank you for giving us our son back

Just wanted to say a massive thank you for giving us our son back.  This has been the most difficult thing we have experienced as a family but with your help, support and guidance we have come through to see the other side.  He now has a bright and wonderful future ahead of him. With much love and gratitude.

I’m now going to parties, festivals, meeting up with friends

You are truly such a marvellous group of people that are always there for people when they need it  When I was admitted I felt hopeless but over the past four months you have helped me get my life back.  I’m now going to parties, festivals, meeting up with friends (and most likely eating to much chocolate and pizza). Without your help I would have remained miserable, depressed and unhealthy, so that is why I am so grateful for all that you have done for me.  Hopefully I will never come back again (but not because I don’t like you)!

I know that I am stronger and more determined now

WOW! What a journey it has been. I would not have imagined in a million years that when I was admitted I would be where I am right now.  It has not been easy, quite the opposite, and I’ve had my fair share of ups and downs and will continue to have them.  But I know that I am stronger and more determined now, than ever.  When I walked in I was so very ill and didn’t at all realise it.  I was clueless as to mental health illnesses and how they can completely ruin peoples’ lives so easily.  I am walking out of here, not recovered but well on the road and I know I would NEVER EVER be where I am today without you all.  At times I may not have shown this but at the very bottom of my heart I knew that always you were trying to save my life and now I realise how truly important that was.  I am more confident, less troubled, I laugh at least once very day and every morning I get up it’s another day closer to being rid or anorexia altogether.  Among the many experiences I will take away from my admission and all I have learnt, the most important thing to remember is that healing does not mean the damage never existed, it means the damage no longer controls your life.

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I know good practice when I see it

I am so impressed with how the team are on top of the physical observations.  I feel you are a great team and more on it than anybody…. You provide person-centred and holistic care for which I am very grateful…I know good practice when I see it.

Thank you for all your kind words and encouragement

To my nurse, thank you for all your kind words and encouragement, you’re such a sweet caring person it’s nice to know that I could always come to you with a problem and you’d try your best to fix it.

From me to you a big thank your for your personal support

From day one I felt that I was an equal partner in my daughter’s process to recovery. I was invited and attended (when possible) all weekly/monthly meetings.  I participated in all the meetings not just a dedicated 10 minute slot for parents (as historically experienced), it was empowering.

Each plan made, whether it was diet or medical, was clear/concise and always had my daughter at the centre of it.  This is an eating disorder hospital that listens to the child/young person and wasn’t driven purely by a medical model.

Huntercombe Hospital appreciated that many parents made long journeys to visit their children and there was always a friendly welcome, warm drink and extended visiting (not curtailed to one hour).  They understood that families do not cause eating disorders and can be a valuable source of support to aid their recovery not a hindrance.

Excellent communication within the team and with myself ensuring that each person knew her care plan, meal plan and thus being able to support my daughter using a consistent approach during times of high anxiety.

My daughter was fully involved in her care planning and decision making, she felt she was listened to in every aspect of her care and whilst she may not agree with those decisions at times – for myself as a parent I felt she was listened to and that made a huge difference in her recovery.

From me to you a big thank you for your personal support, I know that you have gone above and beyond your role supporting my daughter with her diagnosis of coeliacs of which I am truly grateful, both you and Dr Francis will both be missed.

 

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You have given us our daughter back

You have given us our daughter back. Thank you for all your support (especially through the difficult times).  All the staff are a credit to the service.

Your kindness, patience, tolerance and understanding is amazing

Your kindness, patience, tolerance and understanding is amazing and means the world to families like ours.