At Huntercombe Hospital Stafford, we pride ourselves on delivering an excellent standard of care and our personable approach. See what people say about their experience with us.

Thank you for all the support

Thank you to all the nurses, doctors, keyworkers for all the help you have given to me.  Thank you for all the support and the right treatment!  I believe that you are all really good at your jobs by working with children like us.  A special thanks to Dr Gore and nurse, Marie for helping me throughout.

They genuinely care and want to help

Following my visit on Sunday, I initially want to commend your staff.  My initial feelings are they genuinely care and want to help.  This makes my experience slightly easier to bear. I also very much appreciate the telephone updates I am getting. Thank you!

You have all shown such professionalism

Can I say a huge big THANK YOU to all the wonderful staff at Huntercombe, especially the staff on Thorneycroft.  I have especially found Dr Billemane very helpful, thoughtful and caring.  You have all shown such professionalism along with a sense of humour and compassion.  I know she will remember particular people with fondness. She always had such lovely things to say about the staff and how she had such a “laugh” with some so keep up the great work and we will be forever grateful for the care you gave her.

Thank you for everything

Huntercombe hospital have provided me with the right support possible for me to be mentally stable. Thank you for everything.

Keep up the good work team

To all the staff for taking care of her through the long journey of being at Thorneycroft.  Keep up the good work team as I am sure she is going to miss a lot of you. John you made her smile a lot of times so thank you.  Clara thank you for listening and all your work with her, shout out to art therapy too!  Dr Billemane, a big thank you for all your care,  Thank you all so much.

I’m thankful that you were there to help me take off

I am aware that I may sometimes not take things as seriously as I should, I am not sure if you’ve noticed that I tend to use humour to mask my pain…Thank you for helping me on my journey to not wanting to kill myself. It’s been a difficult one but it’s happened…I am aware that this is only the beginning of a much longer tiresome journey and I’m thankful that you were there to help me take off!  Thank you for all your help and support.

Dear Dr Billemane, Thank you for always listening to me and helping me on this journey.  You’re the best doctor!

Thank you for literally saving my life

This letter is just to say a massive thank you for literally saving my life with this admission.  You have made me realise my worth as a human and that I can do it.  I can tell you will always be a caring, thoughtful person throughout your whole life.  Please keep doing what you’re doing as you are a massive credit to the hospital.  Thank you!

Thank you for the excellent care and treatment

To all the staff at Thorneycroft, we would like to thank you for the excellent care and treatment she received at the ward and for all your efforts in making her feel comfortable and helping her in her recovery.

You have done ace work with her

You have done ace work with her in what I know must be difficult times for all the staff at the moment with the lockdown etc so thank you.  Give everyone at the hospital my best.

Thank you for helping me out of the mess I was in

To Hartley, I just wanted to say a massive thank you for helping me out of the mess I was in when I first arrived.  My grandparents and mum and dad are so pleased with the way you have all helped me because they realised that I needed the help but I did not think I needed any help at the start.  But now my head is sorted out and I’m on the right medication I can look back and say I needed the help, so thanks.

Thank you for helping me out of the mess I was when I first arrived

To Hartley, I just wanted to say a massive thank you for helping me out of the mess I was when I first arrived with you.  My family are so pleased with the way you have all helped me because they realised that I needed the help but I did not think I did at the start.  But now my head is sorted out and I’m on the right medication.  I can look back and say I did need the help so thanks.

I really appreciate your help. Huntercombe have been a godsend

The team on Thorneycroft are really caring

My granddaughter’s care is “gold standard” and the team on Thorneycroft are really caring and I feel they work well as a team which I find very reassuring.

Now I look at him and he’s really well

Dear Dr Billemane, I didn’t think that my son would be OK by the way he was before and looking at his condition made me cry, but now I look at him and he’s really well…I am very happy.  The day I left hospital with him I was crying.  All the other children said their goodbyes with a lot of love.  When I saw him, well it made me forget the past.  I can now see him the way he was before.  To all the staff, Dr Sundar and the others I thank a lot. Thank you, doctor, thank you… He is very happy.