Call 0330 660 5555
or email Huntercombe.email@example.com
*based on data from 2021 from 43 referrers
Making a referral
Our central referrals team are here to make referring a patient or resident to one of our specialist services as simple as possible. Each member of our team is trained to manage the entire referral process from the initial call or email right through to the patient or resident’s admission.
From start to finish, you will have a named contact each time and this individual will keep you updated throughout the entire process. Our referrals team work closely with our individual service teams and our finance team to deliver a highly personal and seamless service.
Our referrals team are available to help you with all referrals during normal working hours (Mon-Fri, 9am-5pm) and urgent CAMHS and Adult Mental Health referrals 24 hours a day, 7 days a week.
‘Always responds in a good time and keeps me informed…Great relationship with the team.’
'Please do not become all online – it’s a great help to be able to talk to someone and / or email a person'
'The team are friendly and accommodating. The response is very prompt and staff are very supportive’
You can view if a service, and ward has availability. Select a service below...
Last updated on November 29th, 2021 at 04:03 pm
|Huntercombe Hospital Stafford||Availability|
|Eating Disorders Service (Wedgwood)||No Beds Available|
|Psychiatric Intensive Care Service (Hartley)||Limited Beds Available|
|General Adolescent Service (Thorneycroft)||No Beds Available|
|Huntercombe Hospital Maidenhead||Availability|
|Eating Disorders Service (Kennet)||No Beds Available|
|Psychiatric Intensive Care Service (Thames and Severn)||No Beds Available|
|General Adolescent Service (Tamar)||No Beds Available|
|Blackburn Road||Limited Beds Available|
|Whalley Road||No Beds Available|
|Oswald House||Limited Beds Available|
|Huntercombe Hospital Roehampton||Availability|
|PICU -Male||Limited Beds Available|
|PICU -Female||No Beds Available|
|Acute Unit - Male||Beds Available|
|Acute Unit - Female||Limited Beds Available|
|Hothfield Brain Injury Rehabilitation and Neurological Care Centre||Availability|
|Neurorehabilitation Unit||Beds Available|
|Residential Unit||No Beds Available|
|Blackheath Brain Injury Rehabilitation Centre||Availability|
|Level 1 Regional Specialist Rehabilitation (Thames)||Beds Available|
|Level 2 Specialist Rehabilitation (Heathside)||No Beds Available|
|Frenchay Brain Injury Rehabilitation Centre||Availability|
|Level 1 Regional Specialist Rehabilitation (Frenchay BIRU South)||No Beds Available|
|Level 2 Specialist Rehabilitation (Frenchay BIRU North)||No Beds Available|
|Murdostoun Brain Injury Rehabilitation and Neurological Care Centre||Availability|
|Brain Injury Rehabilitation Centre||Beds Available|
|Neurological Care Unit||No Beds Available|
|Nottingham Brain Injury Rehabilitation and Neurological Care Centre||Availability|
|Slow Stream Rehabilitation (Millwood)||No Beds Available|
|High Dependency (Fernwood)||Beds Available|
|Residential (Rosewood)||No Beds Available|
|Conifer Lodge||No Beds Available|
|Moorpark Place||No Beds Available|
|Huntercombe House Stockton||Availability|
|Huntercombe House Stockton||No Beds Available|
|Granville Lodge||Only Respite Beds Available|
Conditions we treat
Easily find out what conditions we treat where, and for what age group...
touch with us
Call us now on 0330 660 5555
“97% of calls are answered within three rings”
Alternatively, please complete the form below and we will call you back at a time that is suitable for you. Or we’d be happy to email you if you prefer.
Our referrals process
We’re always happy to hear your ideas on how we can improve our referrals process, so please do get in touch if you have any suggestions.
Referral made to Central referrals team via 0330 660 5555 or firstname.lastname@example.org
Referral paperwork is reviewed by on-site clinicians.
Referrals team update the referrer.
Feedback is given as to whether our service can meet the patient’s or resident’s needs.
An assessment visit may take place to meet with patient or resident.
Following assessment, we will either make arrangement to admit the patient or resident and request all necessary paperwork.
Or we will suggest alternative solutions if we don’t think we are the right people to help.
Once patient or resident is admitted; funding information is sent over to finance team to ensure accuracy in billing.
Meet our referrals team
“The team are friendly and accommodating. The response is very prompt and staff are very supportive”
(Adult Mental Health and Learning Disability Referrals)
‘I always like to think I have helped people and done a good job which makes the job so rewarding’
Heather joined Huntercombe in 2018. Since she started she has managed all our CAMHS and adult mental health referrals. In her spare time she enjoys home DIY and going on long dog walks.
(Children and young people referrals)
‘I enjoy being part of such a tight knit team. Our work can be fast past paced but the reward that it brings makes each day worthwhile. Being able to support people get the care they need is something that I feel very strongly about. I work hard in all aspects of my life and find motivation in challenges and learning new things. I just want to help as many people as I can. Outside of work I am an active mum of one who enjoys things like mountain biking, rock climbing and long dog walks.
Niki has worked as part of or referrals Team at Huntercombe since 2017.
(Brain injury and neurological services)
‘No two days are the same which keeps me on my toes and the rewards and satisfaction I receive knowing that I have supported a person to receive the care they need makes the job worthwhile. Although I am not directly involved in the patients’ care, it’s still rewarding to know I played a small part in helping people on their first steps to recovery. I was here when we started the referrals service and the team has always prided itself on providing the best possible service to referrers and commissioners: we know locating a suitable bed isn’t the easiest of tasks so we try to make our process as informative and helpful as possible.’
Kirsty joined our referrals team in 2016.
‘I quickly found working in CAMHS became a passion of mine and not just a job. Knowing that, in my current role, I am continuing to help young people is very important to me. The role can, at times, be demanding but it is so rewarding when an admission takes place and I know that the person is going to receive the care and support he or she needs.’
Helen joined Huntercombe in November 2013. With a childcare based background, she joined our team at Huntercombe Hospital Stafford where she gained valuable experience working with young people with mental health conditions and eating disorders. She decided to join the referrals team in March 2020.
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